Terms of Service

By accessing or using Riveo ("Service"), operated by Riveo, Inc. ("Riveo," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms apply to all visitors, registered users, and anyone who accesses or uses the Service, including the Riveo Capture Chrome Extension.

We may update these Terms from time to time. If we make material changes, we will notify you via email or a prominent notice within the Service. Continued use after changes constitutes acceptance of the updated Terms.

Riveo is an interactive product demo platform that allows you to:

• •Capture screenshots of your product using the Riveo Capture Chrome Extension
• •Annotate screenshots with tooltips, hotspots, and step-by-step guides
• •Organize captures into shareable interactive demos
• •Share demos via unique public links
• •Track demo engagement through view analytics

The Service uses AI (via third-party providers such as OpenAI and Anthropic) to assist with tooltip generation and content suggestions. AI-processed content is derived solely from your demo content and is not used to train third-party models.

To use certain features of the Service, you must create an account by providing a valid email address. You are responsible for:

• •Maintaining the confidentiality of your account credentials
• •All activity that occurs under your account
• •Notifying us promptly if you suspect unauthorized access

You may not create an account on behalf of someone else without their permission, or use another person's account without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms, are inactive for an extended period, or are used for fraudulent or abusive purposes.

"Your Content" means any screenshots, annotations, demo configurations, text, images, or other materials you upload, create, or share through the Service.

**Ownership:** You retain all rights to Your Content. Riveo does not claim ownership of anything you create.

**License to Riveo:** By uploading Your Content, you grant Riveo a limited, non-exclusive, worldwide license to host, store, display, and transmit Your Content solely to operate and provide the Service. This license terminates when you delete Your Content or close your account.

**Shared Demos:** When you share a demo via a public link, the content of that demo (screenshots and annotations) becomes accessible to anyone with the link. You control sharing settings from your dashboard.

**Responsibility:** You are solely responsible for Your Content and must ensure it does not violate any law or third-party rights. You must not upload content that is illegal, harmful, defamatory, or infringes on intellectual property rights.

You agree not to use the Service to:

• •Violate any applicable law, regulation, or third-party rights
• •Upload malicious code, malware, or attempt to compromise the Service's security
• •Reverse-engineer, decompile, or disassemble any part of the Service
• •Scrape, crawl, or collect data from the Service through automated means without permission
• •Impersonate another person or entity
• •Interfere with or disrupt the Service or its infrastructure
• •Use the Service to send spam, phishing attempts, or unsolicited communications
• •Attempt to access accounts or systems you are not authorized to access
• •Use the Service in a way that could harm minors

We reserve the right to investigate violations and take appropriate action, including suspension or termination of your account.

The Service, including its design, code, features, branding, logos, and documentation, is the property of Riveo, Inc. and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse-engineer or attempt to extract the source code, unless expressly permitted by law or with our written consent.

The Riveo name, logo, and all related product names are trademarks of Riveo, Inc. You may not use them without prior written permission.

Riveo currently offers free early access. If and when paid plans are introduced, we will provide advance notice and clearly communicate pricing before any charges apply.

No payment information is collected during early access. You will never be charged without explicit opt-in.

You may close your account at any time by contacting us at hello@getriveo.com or through your account settings.

We may suspend or terminate your access if: • You violate these Terms • Your use poses a security risk to the Service or other users • We are required to do so by law

Upon termination, your right to use the Service ends immediately. We will delete your account data within 30 days of account closure, as described in our Privacy Policy.

Sections that by their nature should survive termination (including Sections 4, 6, 9, 10, and 11) will continue to apply.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected. You use the Service at your own risk.

AI-generated content (such as tooltip suggestions) is provided as a convenience and may not always be accurate. You are responsible for reviewing and editing AI-generated content before publishing.

To the maximum extent permitted by applicable law, Riveo and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.

Our total liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid to Riveo in the twelve (12) months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the fullest extent permitted by law.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or the Service shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association, conducted in English.

You agree to resolve disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

If you have questions about these Terms, please contact us:

Riveo, Inc. Email: hello@getriveo.com Website: https://getriveo.com